Every now and again, you see and hear about a product that intrigues you. The idea seems sound, and it has the possibility to open up some new horizons for you. And then you get that product, and you feel that crushing disappointment of potential squandered. That pretty much sums up my experience with the Kuuk Vegetable Spiralizer. And then, to add insult to injury, their after sales support was atrocious. So let’s go over what went right and what went so very, very wrong.
For starters, the idea is pretty neat. In theory, you have a wonderful hands-free way to make healthy, vegetable “pastas” and your own home-made fresh curly fries. It’s made from BPA-free plastic, and it’s under $15. Then you try it and the wheels come off this little red wagon pretty quick. For starters, it’s made with the absolute cheapest materials available. Not “cheap” as in “affordable”, but “cheap” as in many corners were cut. The metal shaft that holds the crank handle to turn the vegetable holder bent while trying my first potato. Bent. While turning a potato. Yikes. Second, for the product to even work, you need to cut some of the end off for a flat surface for the teeth that hold it to bite into, and the other side flat as well to make good contact with the blades. So you’ve wasted a good potion of food before you even start. The teeth are also plastic, so they don’t bite or hold well. 3 times we had to put the potato back on the teeth. And then to add insult to injury, we had a long potato “tube” from the center of the tater that we could do pretty much nothing with. The blades did their job fairly well, though. They even shaved off a portion of the plastic teeth that held the potato, so you know they’re sharp. I would have liked to try all three styles of blade they advertised, but alas, Kuuk only put two in the box. When I contacted them about this, their sole solution was to blame Amazon and send it back to Amazon for a refund. This was a sealed box. That’s not Amazon’s fault. When I pointed this out and that I received this item for free for the review, iHeadphones (the company that apparently handles distribution for Kuuk) said they’d look into it and then ignored all subsequent emails. Ooooookay then. If that’s how they treat someone who is supposed to be promoting their brand, I don’t hold out much hope for them giving a rat’s behind about the people who gave them money.
In the end, this product was a giant disappointment. From the poor quality of the build, to the missing parts, to the shoddy after-sales service I received, I can’t think of a single reason to recommend this product. It’s one of the few I’ve ever received for review that went straight in the trash. I still hope to one day try a spiralizer from a reputable company, so hope is not entirely lost for the idea, but I have no hope for Kuuk or iHeadphones. I would avoid their products.
Connect with Kuuk (Though I don’t recommend you do!):
- Via Amazon.com
I received the above product(s) free of charge from Kuuk via iHeadphones. I am not obligated to provide a positive or favorable review, just my honest opinion. My review is based on my experience with the product and/or brand, which may differ from yours.
WOM-derful 